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Have a question, feedback, or need support? We're here to help. Get in touch with our team and we'll get back to you as soon as possible.
Questions about features, billing, or account
Report bugs, errors, or technical problems
Or email us at support@playmflscout.com
Suggestions for new features or improvements
Or email us at support@playmflscout.com
Documentation and guides
Quick links:
Free Tier
48-72 hours
Pro Tier
24-48 hours
Elite Tier
12-24 hours
We aim to respond to all inquiries as quickly as possible. Elite tier subscribers receive priority support with faster response times. For urgent technical issues, please include "URGENT" in your subject line.
You can cancel your subscription at any time from your Settings page. Your subscription will remain active until the end of your current billing period.
Click "Forgot Password" on the login page, and we'll send you a password reset link via email.
Yes! You can upgrade or downgrade your subscription at any time from your Pricing page. Changes take effect immediately.
Refunds are provided at our discretion on a case-by-case basis. Please contact us with your refund request and we'll review it promptly. See our Terms of Service for more details.
Email us at support@playmflscout.com with "Bug Report" in the subject line. Please include details about what happened, when it occurred, and any error messages you saw.